Why Delta Needs to Empower Its Agents

I admit, I booked my flight in haste.  Under normal circumstances, I’d never book a 36 minute connection.  But I was greiving, flying to a funeral, and I needed to get home and back, so I didn’t pay close attention to the flight details. Once in New Jersey,  I called Delta concerned about the short…

A New Impromptu Trip

Is there anything more exciting than planning a new trip?  Especially one you didn’t expect to make? As readers of my blog know, I occasionally travel to Boston for work. I have a partially packed trip coming up that is going to necessitate me to be in Boston for the full work week.  This means,…

Flying on Thanksgiving

I love Thanksgiving. We always have the big dinner, taking turns hosting with a friend, and a group of us get together and celebrate. I love the time to regroup with family and friends, to have the reminder to give thanks for what we have, and to start the Holiday season, my favorite time of…

Family Friendly Emirates Air

Our journey to India began with Emirates Air.  We had a 15 hour flight from San Francisco to Dubai, then a quick 3 hour flight to Mumbai.  We booked this flight for a number of reasons: The modern architecture at Dubai International Airport. – We prefer one long haul flight and one short flight as…