Blue Grotto

Our first full day in Malta. After getting in around 2am, I had trouble getting up and out of the house for a 1pm tour. I’m tired, I’m groggy, I’m jet lagged. But I’m in Malta so I’m determined to make the best of it. The guide stops and makes us walk down steps half…

Why Delta Needs to Empower Its Agents

I admit, I booked my flight in haste.  Under normal circumstances, I’d never book a 36 minute connection.  But I was greiving, flying to a funeral, and I needed to get home and back, so I didn’t pay close attention to the flight details. Once in New Jersey,  I called Delta concerned about the short…

A New Impromptu Trip

Is there anything more exciting than planning a new trip?  Especially one you didn’t expect to make? As readers of my blog know, I occasionally travel to Boston for work. I have a partially packed trip coming up that is going to necessitate me to be in Boston for the full work week.  This means,…