Valletta and Birgu

New Years Morning, after a night of drinking and talking until 3am, 6 hung over zombies – I mean 6 strong independent women, and 1 very energetic baby managed to get on a bus, and make it to the Phoenicia Hotel just outside Valletta to start our walking tour of the ancient city. Our tour…

Blue Grotto

Our first full day in Malta. After getting in around 2am, I had trouble getting up and out of the house for a 1pm tour. I’m tired, I’m groggy, I’m jet lagged. But I’m in Malta so I’m determined to make the best of it. The guide stops and makes us walk down steps half…

Why Delta Needs to Empower Its Agents

I admit, I booked my flight in haste.  Under normal circumstances, I’d never book a 36 minute connection.  But I was greiving, flying to a funeral, and I needed to get home and back, so I didn’t pay close attention to the flight details. Once in New Jersey,  I called Delta concerned about the short…